Data Privacy Policy

Last updated: 15 January 2026

Introduction

zetaprotixum Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or use our fitness analytics services.

We are the data controller for the personal information we process. Our registered office is located at 139 Pearse Street, Dublin, D48 6154, Ireland. Registration Number: CRO142536.

Data We Collect

The data we collect includes information you provide directly to us and information we collect automatically when you use our website or services:

Information You Provide

• Contact information (name, email address, phone number)
• Company details (fitness centre name, role, business information)
• Communication preferences and enquiry details
• Account information for our analytics platform
• Feedback, survey responses, and support requests

Information We Collect Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Device information (browser type, operating system, IP address)
• Analytics data through cookies and tracking technologies
• Platform usage metrics for service improvement

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, or your consent. Specifically, we use your information to:

• Provide and maintain our fitness analytics services
• Respond to your enquiries and provide customer support
• Process platform registrations and manage user accounts
• Send important service updates and technical notifications
• Improve our website and platform functionality
• Analyse usage patterns to enhance user experience
• Comply with legal obligations and regulatory requirements
• Protect against fraud and ensure platform security

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• With service providers who assist in delivering our services (hosting, analytics, support)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transaction (merger, acquisition, or sale)
• With your explicit consent for specific purposes

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw Consent: Withdraw consent where processing is based on consent

Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Contact form enquiries: 3 years from last contact
• Customer account data: Duration of service plus 7 years for accounting purposes
• Website analytics data: 26 months (Google Analytics default)
• Marketing communications: Until you unsubscribe or object
• Legal and compliance records: As required by applicable law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training
• Secure hosting and backup procedures
• Incident response and breach notification procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules or certification schemes

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about data protection matters, please reach out to us:

Supervisory Authority

If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with the Irish Data Protection Commission:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Legal Basis for Processing

Our legal basis for processing your personal data includes:

• Contract: Processing necessary for performing our services
• Legitimate Interests: Improving our services, security, and business operations
• Consent: Where you have provided specific consent (e.g., marketing communications)
• Legal Obligation: Compliance with applicable laws and regulations